Gaming at nbajee is meant to be an enjoyable form of entertainment — nothing more. We provide tools, resources, and a dedicated support team to help every player in Bangladesh maintain a healthy, balanced relationship with their gaming activity. Your wellbeing always comes before the game.
Our Commitment
At nbajee, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that every player deserves a safe, transparent, and controlled gaming environment. That is why we have built a comprehensive suite of responsible gaming tools directly into the platform, available to all players in Bangladesh at no cost.
Problem gambling can affect anyone, regardless of income, background, or experience level. Recognising that risk early and taking action is a sign of strength, not weakness. nbajee is here to support you every step of the way — whether that means setting a daily deposit limit, taking a short break, or permanently closing your account.
Our responsible gaming programme is built around four principles: prevention, control, awareness, and support. We monitor player activity for early warning signs, provide easy-to-use self-management tools, publish clear information about the risks of gambling, and ensure our support team is available 24 hours a day, 7 days a week to assist any player who reaches out for help.
Player Protection Tools
Every responsible gaming tool listed below is available free of charge to all registered nbajee players. Access them at any time through your Account settings or by contacting our support team.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the limit period resets. Reducing an existing limit takes effect immediately; increasing a limit is subject to a 24-hour cooling-off period to protect against impulsive decisions. Deposit limits can be set in Bangladeshi Taka (BDT) to match your personal budget.
Session Time Limits
Decide in advance how long you want to spend gaming in a single session. When your session time limit is reached, you will receive a clear on-screen notification. You may then choose to end your session or, if you wish to continue, consciously extend the limit. This tool encourages regular breaks and keeps you in control of the time you spend on the platform.
Time-Out (Short Break)
If you feel you need a short break from gaming, the time-out feature allows you to temporarily suspend your account for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out period, you will not be able to log in, place bets, or make deposits. Time-out periods cannot be reversed once activated — they are designed to give you a genuine, commitment-based cooling-off period.
Self-Exclusion
Self-exclusion is a more permanent measure for players who feel they need a longer break or wish to stop gambling altogether. You can request self-exclusion for a minimum period of 6 months, up to a permanent lifetime ban. During self-exclusion, your account will be closed, all marketing communications will be suppressed, and you will not be permitted to open a new account on the nbajee platform. To activate self-exclusion, contact our support team directly at [email protected].
Loss Limits
In addition to deposit limits, nbajee allows you to set a maximum loss threshold over a defined period. Once your net loss for the period reaches your chosen limit, your account will be restricted from further wagering until the period resets. This tool is particularly useful for players who use promotional bonuses or who play high-variance games, as it provides a hard ceiling on potential losses regardless of session duration.
Marketing Opt-Out
Players can opt out of all promotional communications — including bonus offers, free spin notifications, and seasonal campaign emails — at any time through their Account settings or by contacting support. Removing exposure to promotional material can be a helpful first step for players who find that offers and incentives contribute to impulsive gaming behaviour. Opting out does not affect your ability to use the platform normally.
Getting Started
Setting up responsible gaming controls on your nbajee account takes less than two minutes. Follow the steps below or contact our support team and they will assist you directly.
Visit the nbajee Login page and sign in to your registered account using your username and password. All responsible gaming tools are accessible only to verified account holders.
Navigate to your Account Settings panel. You will find a dedicated "Responsible Gaming" section within the settings menu containing all available self-management tools.
Select the tool you wish to activate — deposit limit, session limit, loss limit, time-out, or self-exclusion. Enter your preferred values and confirm your selection. Changes take effect immediately.
If you experience any difficulty activating a tool, or if you wish to request self-exclusion urgently, email our team at [email protected] and a dedicated agent will assist you within the hour.
Know the Signs
Problem gambling can develop gradually and is not always easy to recognise in oneself. The following warning signs may indicate that gambling is becoming harmful. If you identify with several of the points below, we strongly encourage you to use our self-exclusion tool or to speak with a member of our support team.
Tools Summary
The table below summarises all responsible gaming tools currently available on the nbajee platform, along with their activation method and how quickly they take effect.
| Tool | Scope | Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (reductions) | ACTIVE |
| Session Time Limit | Per session | Immediate | ACTIVE |
| Loss Limit | Daily / Weekly / Monthly | Immediate (reductions) | ACTIVE |
| Time-Out | 24h / 48h / 7d / 30d | Immediate, irreversible | ACTIVE |
| Self-Exclusion | 6 months to permanent | Immediate, irreversible | ACTIVE |
| Marketing Opt-Out | All channels | Within 24 hours | ACTIVE |
Common Questions
Answers to the most common questions about player protection tools and the nbajee responsible gaming programme.
We Are Here for You
If gaming is causing you distress, you do not have to face it alone. Our dedicated support team is available around the clock to help you manage your account and access the right tools.
Our responsible gaming team can be reached directly at:
Please include "Responsible Gaming" in your subject line. We aim to respond to all responsible gaming enquiries within 2 hours, regardless of time of day.
Our support team is available 24 hours a day, 7 days a week, including all Bangladeshi public holidays such as Eid, Pohela Boishakh, and Victory Day.
All communications are handled in English. Response times may be slightly longer during peak hours (Bangladesh Standard Time, UTC+6), but responsible gaming requests are always prioritised.
All responsible gaming requests and communications are treated with the highest level of confidentiality. Your data is handled in accordance with the nbajee Privacy Policy.
You will never be judged for reaching out. Our team is trained specifically to handle sensitive responsible gaming enquiries with care, respect, and professionalism.