Your privacy matters to us. This Privacy Policy explains precisely what personal information nbajee collects when you use our platform, how that information is used, who it may be shared with, and what rights you hold over your own data. We encourage you to read this document in full before creating an account.
Our Commitments
We hold your personal data to the highest standard of care. The following six commitments summarise our approach — full details are set out in the policy document below.
All personal data held by nbajee is stored on encrypted servers. We use industry-standard SSL/TLS encryption for data in transit and AES-256 encryption for data at rest, ensuring your information is protected at every stage of processing.
nbajee does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Data shared with third parties is limited strictly to what is necessary for operating our platform and processing your transactions.
You have the right to access, correct, and request deletion of your personal data held by nbajee. You may also request a portable copy of your data at any time. Requests are handled by our support team at [email protected] within a reasonable timeframe.
nbajee will only send you promotional communications if you have explicitly opted in to receive them. You may withdraw marketing consent at any time by updating your Account preferences or by contacting our support team. Transactional communications (such as deposit confirmations and security alerts) are not affected by marketing opt-out.
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including compliance with any legal retention obligations. Once retention periods expire, data is securely deleted or anonymised in line with our internal data lifecycle procedures.
In the unlikely event of a data security incident that poses a material risk to your personal information, nbajee will notify affected players without undue delay. Notifications will be sent to your registered email address and will include details of the incident and the steps we are taking to address it.
This Privacy Policy ("Policy") describes how nbajee ("nbajee", "we", "us", "our"), the operator of the online gaming platform accessible at https://nbajee.vu ("Platform"), collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who access or use the Platform ("you", "your", "Player", "User").
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy is intended to give you a clear understanding of our data practices so that you can make informed decisions about sharing your information with us.
By registering an account on the nbajee Platform, logging in to an existing account, depositing funds, or otherwise using any service available through the Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform.
This Policy should be read together with the nbajee Terms & Conditions, which form the complete agreement governing your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions in relation to data privacy matters, this Policy shall prevail.
nbajee collects personal data in several categories depending on how you interact with the Platform. The categories of personal data we may collect about you are set out in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity card number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address | Account communications, support, payment processing |
| Financial Data | bKash wallet number, Nagad wallet number, Rocket number, Visa card details (last 4 digits), transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, session duration, pages visited, click paths | Personalisation, responsible gaming monitoring, analytics |
| Communications Data | Support chat transcripts, email correspondence with our support team | Dispute resolution, quality assurance, compliance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Delivery of consented marketing communications |
nbajee does not intentionally collect special category personal data (such as health data, biometric data, religious beliefs, or political opinions) through the ordinary course of Platform use. If you voluntarily disclose special category data to our support team in the context of a responsible gaming request or self-exclusion request, that data will be processed solely for the purpose of fulfilling your request and will be subject to enhanced protection measures.
You must not provide nbajee with personal data relating to any third party without that person's knowledge and consent. nbajee accepts no responsibility for personal data provided to us by a User that relates to a third party where the User did not have authority to share that data.
nbajee collects your personal data through the following channels:
The majority of personal data we hold about you is information you provide directly to us. This includes data entered at account registration, data submitted as part of KYC identity verification, payment details entered when making a deposit or requesting a withdrawal, correspondence submitted through our support channels, and marketing preferences you set within your Account settings.
When you access and use the Platform, certain technical and usage data is collected automatically by our systems. This includes your IP address, device identifiers, browser characteristics, session duration and frequency, pages visited, game sessions initiated, and actions taken within the Platform interface. This automated collection occurs whenever you interact with the Platform, regardless of whether you are logged in.
nbajee uses cookies and similar tracking technologies (including local storage objects and session identifiers) to operate the Platform securely and efficiently. Please refer to Section 7 of this Policy for full details of the cookies we use and how to manage your cookie preferences.
In limited circumstances, nbajee may receive personal data about you from third-party sources. This may include identity verification data from our KYC service providers, fraud risk signals from payment processors and anti-fraud networks, and technical security intelligence from our infrastructure partners. Data received from third-party sources is treated with the same level of care as data collected directly from you.
nbajee uses the personal data we collect for the following purposes:
Every processing activity carried out by nbajee rests on one or more of the following legal bases:
nbajee does not sell your personal data. We may share your personal data with the categories of third parties listed below, and only to the extent necessary for the stated purpose:
To process your deposits and withdrawals, we share relevant financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, and Visa card processing networks. These providers are contractually bound to use your data solely for payment processing purposes and to maintain appropriate security standards.
To fulfil our KYC obligations, we may share identity documents and related personal data with specialist identity verification service providers. These providers verify the authenticity of documents and the accuracy of the information you have supplied, and they are contractually prohibited from retaining or using your data beyond this verification purpose.
The nbajee Platform relies on third-party technology providers for hosting, content delivery, database management, and cybersecurity services. These providers may process certain technical data in the course of providing their services to nbajee. All such providers operate under data processing agreements that restrict their use of your data to service delivery only.
Some gaming products available on the Platform are supplied by third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. When you play games supplied by these providers, limited session and gameplay data may be transmitted to those providers' systems for the purpose of game delivery and result verification. These providers are not permitted to use this data for independent marketing or profiling purposes.
nbajee may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where we are legally required to do so, or where such disclosure is necessary to protect the rights, safety, or property of nbajee, our players, or the public. We will notify you of any such disclosure to the extent permitted by applicable law.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to store certain preferences or session data. nbajee uses first-party cookies (set directly by nbajee) and, in limited cases, third-party cookies (set by our technology partners).
Most web browsers allow you to control cookie settings through your browser preferences. You can choose to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair or entirely prevent your ability to log in to and use the Platform. Instructions for managing cookies in the most common browsers are available in those browsers' help documentation.
nbajee retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years after closure | Legal compliance, dispute resolution, KYC records |
| Financial and Transaction Data | 7 years from the date of each transaction | Financial record-keeping obligations |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and Usage Data | 13 months on a rolling basis | Analytics, fraud monitoring, platform improvement |
| Marketing Preferences | Until consent is withdrawn or account is closed | Evidence of consent for marketing communications |
Once a retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Where anonymisation is not technically feasible, data is placed in a restricted archive inaccessible to operational staff.
Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by nbajee:
To exercise any of the rights listed above, please contact the nbajee support team at [email protected]. We will respond to all requests within a reasonable timeframe and will request verification of your identity before actioning any data rights request to protect your Account security.
nbajee does not knowingly collect, process, or retain personal data from children or young persons under the age of 18. Our registration process includes age verification steps designed to identify and reject applications from underage individuals. If nbajee becomes aware that personal data from an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and believe that your child has accessed the nbajee Platform or provided personal data to us, please contact us immediately at [email protected]. We will investigate and take appropriate remedial action as quickly as possible.
The nbajee Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios. While we take care in selecting our partners, we do not control the privacy practices of third-party websites or services, and this Privacy Policy does not apply to any third-party platform you may navigate to from the nbajee Platform.
We encourage you to review the privacy policies of any third-party services you use in connection with your gaming activity. nbajee accepts no responsibility or liability for the privacy practices of any third party.
nbajee implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable precautions, no security system is completely impenetrable. nbajee cannot guarantee absolute security of data transmitted over the internet. You also play an important role in keeping your Account secure — please refer to Section 4.3 of our Terms & Conditions for guidance on protecting your login credentials.
nbajee reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties we share it with — we will notify registered players by email at least 14 days before the updated Policy takes effect.
The effective date at the top of this Policy will be updated whenever changes are made. We encourage you to review this Policy periodically to stay informed about how nbajee protects your personal data. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way nbajee processes your personal data, please get in touch with our support team using the contact details below. All privacy-related enquiries are handled by our dedicated support staff and are treated with the utmost confidentiality.
Support Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, including public holidays (Bangladesh Standard Time, UTC+6).
Response Language: All communications are handled in English.
Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 14 calendar days. Complex requests may take longer, in which case we will keep you informed of our progress.